Return and Refund Policy

Effective Date: July 3, 2025

Thank you for shopping with Stravio. If you’re not fully satisfied with your purchase, we're here to help.

1. Return Window

You have 30 days from the delivery date to request a return or refund.

2. Eligibility

To be eligible for a return:

• Item must be unused and in its original condition and packaging

• You must provide proof of purchase

• Digital products (like keys) must be unactivated and not delivered incorrectly

3. Non-Returnable Items

• Activated or used software keys

• Downloaded digital content

• Gift cards

4. Requesting a Return

Contact us at:
📧 Email: [email protected]
📞 Phone: +1 289-486-4572
📍 Address: 1451 Stewart St., Welch, WV 24801-2139, United States

5. Refund Process

Approved refunds will be issued to your original payment method within 5–10 business days after we receive and inspect the returned item.

6. Shipping Costs

• You are responsible for return shipping costs, unless we sent you the wrong or defective item.

• Shipping fees are non-refundable.